Postgraduate Diploma In Public Management

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Course Overview

The Postgraduate Diploma in Public Management enhances skill and builds knowledge in those management areas that improve delivery.  The focus is on equipping graduates and mature public servants with sound understanding of organisational strategy, structure, systems and culture alongside key management skills that elevate performance. 

The exciting ingredient of this programme is the opportunity it offers professionals to reflect on their own practice and expand into new areas of management.  

The Postgraduate Diploma In Public Management is registered at NQF level 7 with 120 credits. It is a two-year programme, comprising 6 compulsory modules and 2 elective modules.

Learning Outcomes

• Describe and evaluate the range of models and theories to facilitate strategic planning and change management processes
• Know the theory, skills and tools to manage development projects effectively and efficiently 
• Have the necessary knowledge and skills to manage finances in an accountable, transparent manner within public sector  context
• Describe and critique the key human resource management principles, processes, theories and models relevant to the public and development sector
• Be familiar with the South African Labour Relations Act and related legislation to deal with unions and disputes in the work place
• Know the procedures and tools to manage conflict in the workplace
• Explore and critique public service policies and processes related to service delivery issues and sustainable development 

Qualification

Postgraduate Diploma in Public Management
NQF Level: 7
Credits: 120 

Duration

Learners are expected to complete a total of 1200 notional hours within a period of 18 months.

The course is offered as a block release programme comprising of eight modules (each moduleconsists of 2 to 4 days contact time, self-study, assignment writing as well as examinations.

Entry Requirements

Degree, diploma, or relevant qualification. 

Accreditation

This qualification is accredited with the Council of Higher Education. Regenesys Management (Pty) Ltd. is registered as a private higher education institution by the Department of Education of the Republic of South Africa in terms of section 54(1)(c) of the Higher Education Act, 1997 (Act no. 101 of 1997), and Regulation 16(4)(a) of the Regulations for the Registration of Private Higher Education Institutions, 2002.

Compulsory Modules

1. Personal and Team Effectiveness
2. Research Skills 
3. Strategic Planning and Change Management
4. Advanced Project Management
5. Human Resource Management
6. Financial Management

Elective Modules
(Choice of 2)

1. Labour Relations
2. Management of HIV and Aids Management in the Workplace
3. Health System Management
4. Mentoring and Coaching 
5. Marketing Management
6. Quality and Customer Relations Management
7. Negotiation and Conflict Management

Compulsory Modules Summary

1 Personal and Team Effectiveness

Aligning organisational, team, and individual objectives, learning team development and group dynamics, team development facilitation skills, problem solving, verbal and non-verbal communication, presentations skills, meeting management, academic skills: critical and analytical thinking, reading, and writing, written communication: memos, reports and proposals, stress management, introduction to resource centre. 

2 Research Skills  

Introduction to research, qualitative and quantitative methods, problem statement and research questions, significance of research, delineation, theoretical and conceptual framework, research design, data collection techniques, data analysis, findings and interpretations ,recommendations, areas for further research, conclusions, report writing and referencing.

3 Strategic Planning and Change Management

Strategic management terminology and concepts, changing context of public and development sector, old and new management paradigms ,strategic planning process, consultation process, establishing organizational vision/purpose/mission, analysis of organisational internal and external environment, formulation of strategic issues and objectives, operational planning, monitoring and evaluation, strategic management in the private sector, change management, strategic management success and failure factors.

4 Advanced Project Management  

Aligning organisational, project team and individual objectives, project management definition, Interrelationship between strategic planning and project management, aligning strategic plans and project plans ,interrelationship between project management and other management disciplines, the project management cycle, project team development, problem analysis and identification, project scope, stakeholder participation, feasibility study, project planning, work breakdown structure, gantt chart, project risk and project quality management, resources and cost planning, tender and contract management, project monitoring and evaluation, project closure and handover, writing project proposals and reports. 

5 Human Resource Management

Defining people management, success and failure factors of people management, problem analysis, human resources management model establishing a human resource management environment, conceptual models to align organisational, team and individual objectives, managing different types of employees, leadership and supervision, delegation and feedback, motivation, the role of rewards. 

6 Financial Management for Managers 

Financial management terminology, concepts, and definitions, public finance management problem analysis, Introduction to Public Finance Management Act, budgeting: MTEF, incremental, zero-based programme and performance budgeting, cash flow management and variance analysis, control of budgets, introduction to decentralized management and cost-centre development, treasury regulations, contract and tender management, procurement management, financial management success and failure factors. 

 

Elective Module Summary

1 Labour Relations 

The Labour Relations course places labour relations within the context oft he public sector. The historical,external and internal contexts are discussed. Labour Relations legislation and policy is surveyed in the context of the tripartite labour relations environment. The programme explores techniques and steps involved in collective bargaining as well as the process of managing labour relations, such as successful mediation, arbitration, and disciplinary processes, as well as critical factors such as HIV and AIDS. 

2 Management of HIV and Aids in the Workplace 

The Management of HIV and AIDS in the Workplace course explores critical issues of HIV and AIDS and its impact within the workplace. The course will give you insight on the history of HIV and AIDS, global trends, and care continuum of HIV positive people. It will highlight prevention strategies, workplace critical issues, policy on HIV and AIDS and best practice in HIV and AIDS management 

3 Health System Management

The Health System Management course explores critical issues of health system transformation. This includes the District Health System development and Hospital System transformation. The course reviews health policies as well as intergovernmental relationships and its implications for health services delivery.

4 Mentoring and Coaching

Clarifying what is coaching and mentoring. Giving the constitutional and legislative context. Discussing the roles, responsibilities and values and attitudes required of coaches, mentors and protégés, Listing the benefits of coaching and mentoring for all stakeholders. Explain how to set up, monitor and evaluate a mentorship programme, Overcome obstacles to, and challenges within, coaching and mentorship programmes. Discuss coaching and mentoring skills and strategies. Phases of the mentoring relationship. Reporting on and document the coaching and mentoring process. Relating the mentoring process to the protégé’s professional development plan

5 Marketing Management

The course explores the skills, knowledge and values required to develop and implement marketing strategy. The programme examines marketing concepts, principles, techniques and processes such as: market competition analysis, market segmentation, customer buying behaviour, product mix, product distribution, pricing, product promotion, advertising, sales, relationship marketing, marketing mix strategy and integration of marketing and business strategy. Critical success and failure factors of marketing management are explored. 

6 Quality and Customer Relations Management

Quality and customer relations management concepts and terminology. Batho Pele principles and implementation challenges. Quality management interventions. Developing and implementing quality assurance systems. Introduction to customer relations management. Philosophical and technological perspective.

7 Negotiation and Conflict Management

Defining conflict and describing the different viewpoints of conflict. Signs and symptoms of emerging conflict. The creative and productive energies aroused by properly managed conflict. The conflict management process. Sources of organizational power struggles and politics, conflict and team development. Different negotiation styles and strategies. Negotiation skills (communication, managing emotions, self awareness).The steps of the negotiation process. Negotiation mistakes to avoid. 

 

Please Note:

• Although great care is taken to ensure accuracy of the information on this site, please confirm all important details including dates and fees at time of registration.

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