Knowledge Management

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Course Overview

The Knowledge Management course sets knowledge management in the business sector within a framework of knowledge sharing, creation and re-use. Since wealth is being demonstrably and increasingly generated from knowledge and intangible assests this course considers that innovation is key to competitiveness and depends on the dynamic process of knowledge creation and application.. Participants reflect on the strategic importance of developing knowledge management capabilities, the difference between information management and knowledge management, key theoretical concepts including explicit and tacit knowledge, organisational memory, organisational knowledge types and measurements for action.

Learning Outcomes

• Understand the relevance of the knowledge economy
• Recognise the essential features of Human Capital
• Know how organisations use their intellectual capital
• Recognise the limitations of technology
• IDentify knowledge management initiatives appropriate to the organisation

Duration

• 2 days contact time including facilitation and group activities  

Please Note:

• Although great care is taken to ensure accuracy of the information on this site, please confirm all important details including dates and fees at time of registration.

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