Professional Business Writing Skills for Managers

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Overview

The course equips managers with the skills to write professional business correspondence and prepare effective presentations. The course covers principles of effective communication, developing sentences and paragraphs that are clear, concise and logical, developing coherent arguments, structuring and writing professional letters, memo’s, faxes, emails, reports and plans, and structuring and delivering professional presentations. This course is also offered for administrators.

Learning Outcomes

• Identify the main principles and guidelines to ensure effective and professional, written communication at a managerial level
• Explain the principles of effective verbal and non-verbal communication
• Structure and develop advanced sentences and paragraphs that are clear, concise and logically constructed
• Develop advanced, coherent and well-constructed arguments in written documents
• Structure and write complex and professional letters, memoranda, emails, reports, proposals, and action business plans
• Prepare the relevant documentation required for effective meeting management, such as notices, agendas, minutes of meetings and action minutes
• Prepare, structure and deliver professional presentations

Duration

• 3 days contact time including facilitation and group activities
• 30 days self study during which time participants will be required to submit their workplace assignment.

Accreditation

A certificate of competence will be awarded upon successful completion of a portfolio of evidence

Unit Standards

This course is accredited against the following unit standards:

• 12153: Use the writing process to compose texts required in the business environment
  NQF Level 4
  5 Credits
• 13934: Plan and prepare meeting communications
  NQF Level 4 
  10 Credits

Please Note:

• Although great care is taken to ensure accuracy of the information on this site, please confirm all important details including dates and fees at time of registration.

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