Practicing as a Workplace Coach and Mentor

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Course Overview

The workplace coach is the person within the organisation who will assist a staff member through on the job mentoring.  The coach must be conversant not only in how to coach a staff member, but also in how to assist the staff member in obtaining the correct evidence in order to demonstrate their competence. The coach must be able to assist the staff member by conducting training sessions, monitoring their progress as well as reporting and reviewing the learning that has taken place.

Learning Outcomes

• Identify and analyse learner needs
• Prepare and review an individual development plan
• Provide guidance to learners
• Maintain records of learner needs and guidance provided
• Evaluate service provided
• Prepare for one-to-one training on the job
• Conduct training sessions
• Monitor and report on learner progress
• Review training interventions
• Source and maintain information to assist and support learners
• Provide assistance and support to learners
• Maintain records of assistance and support provided
• Review support services

Duration

• 3 days contact time including facilitation and group activities

Please Note:

• Although great care is taken to ensure accuracy of the information on this site, please confirm all important details including dates and fees at time of registration.

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