Professional Business Writing Skills for Administrators

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Course Overview

The course equips administrators with the skills to write professional business correspondence and prepare effective presentations. The course covers principles of effective communication; developing sentences and paragraphs that are structured, concise and logical developing coherent arguments; structuring and writing professional letters, memo’s, faxes, emails, reports and plans. An alternative course is offered for Managers.

Learning Outcomes

• Identify the main principles and guidelines to ensure effective and professional written communication at administrative level
• Know the key principles and methods of effective communication
• Structure and develop sentences and paragraphs that are clear, concise and logically constructed
• Compile objective and analytical reports 
• Develop coherent and well-constructed arguments in written documents
• Manage paper work effectively
• Structure and write effective and professional letters, memoranda, correspondence, faxes and emails
• Prepare and write the necessary documentation for meetings, such as notices, agendas, minutes of meetings and action minutes 

Duration

• 3 days contact time including facilitation and group activities
• 30 days self study after which participants submit portfolio of evidence

Accreditation

A certificate of competence will be awarded upon successful completion of a portfolio of evidence

Unit Standards

This course is accredited against the following unit standards

• 12153: Use the writing process to compose texts required in the business environment
  NQF Level:4
  Credits:5
• 119457: Interpret and use information from textenvironment
  NQF Level:3
  Credits:5
• 119465: Write/present/sign for a wide range of contexts
  NQF Level:4
  Credits:5

Please Note:

• Although great care is taken to ensure accuracy of the information on this site, please confirm all important details including dates and fees at time of registration.

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